Find answers to common questions about our products and services
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our customer service team to initiate a return.
Orders are prepared and ready for shipment within 0-1 business days. After processing, your order will be shipped. Delivery occurs within 6-9 business days, though actual timing may differ depending on the destination, courier operations, and logistical factors.
No, at the moment we only ship within the United States, with free shipping available across the country.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.
We currently accept PayPal as the only payment method.
Customer Services Hours:
Monday to Friday: 9:30 AM to 5:00 PM
Store Name: Ditorn
Email: support@ditorn.com
Phone: +19176952257
Address:
2164 Meridies Dr
South Jordan
UT 84095
United States